The role of smart technology in the Revenue protection and enhancement projects for municipalities and utilities is not debatable. We have used cutting edge technology to solve problems and show tangible results; however when you dig deeper you will see that the achievements are largely attributed to how it is utilized and deployed.

Be it a mobile app, a utility software or a web portal or website, eventually it has to be packaged and commercialized as a product on its way to the user. Unfortunately most people take it that this is the last stage of product development. Development of a product starts with a tiny little idea that is itchy and burning, STOP and have an exhaustive plan, strategy and imagine the packaged product before you develop the app, or smart device.

Digital platforms are not a mere cumulative sum of devices and applications. It takes a deliberately designed technology and integrated strategy into the 4th industrial revolution. Choices of technology, preference, usability and future scalability considerations are but few of the stars that need to be aligned to the objective of the organization.

Internet of things, ya that , We had questions like "what is this internet of things thing that everyone is talking about man?" IoT has being around for a while now and have been adding value to businesses and organizations. It is never about expensive new technology or complicated programing; rather it is about how to retrofit and enhance you business process or tools by adding little communication and intelligence so as to increase efficiency, accuracy, reduce wastage, improve productivity etc.