Revenue protection - tools and strategies

For municipalities and utilities  

Strategy & technology 

Revenue protection is all about strategy



Don't throw resource at a problem when resource is the problem 

Utilities and municipality all over the world are pressed between the rock and hard place. On one hand they have to recoup their investment and stay liquid on the other hand they have to provide services such as water and electricity to residents which are basic human necessities. 

Despite the wide spread of the challenge of electricity revenue  protection and all variety of solutions attempted to mitigate it, silver bullet solutions provided so far have proven to be futile and not effective. To make matters worse they are seen to complicate the problem further by encouraging sophisticated electricity theft due to the stand alone smart solutions deployed.

The understanding that is lacking in most cases is that lose of electricity revenue is the result of the total sum of different, sometimes, independent phenomenon that feed each other to make things unmanagable. Solutions that are deployed to mitigate single specific challenge tend to introduce a different but bigger challenge that more often requires a bigger budget or longer time to fix.

INOVOSYSTEMS (PTY) LTD along with its partners have designed a completely different approach to tackle this endemic by deploying three phased solution pack which was deployed on various municipalities and proven to bear fruits.

Problem Analysis

  1. Consumption data collection
  2.  field audit and Data analysis
  3.  Policy and workflow analysis

Through the years what we have noticed is that the factors that eventually culminate to the problem vary greatly and are very intimate to the specific municipality and its residents. Depending on the area and setting of the municipality, the following are some of the main categories of challenges seen so far. 

  • Public awareness and Communication
  • Business process engineering
  • Disintegrated and decentralized consumer and other relevant data
  • Electricity sales and Vending Points distribution and accessibility
  • Luck of Stratified knowledge of the utilization of the available electricity
  • Integration of technology and need analysis
  • Scalability of technology
  • Business process
Integrated multilayered solutions

 Deployment of integrated solutions & monitoring

Once studies are conducted and problems are identified, strategies are drown that enables the municipality to deploy Solutions that target the specific problems with cognizant the plans of the organization. The strategy gives a serious consideration to the following key factors of sustainability of solution and the overall business of the organization 

  1. Scalability
  2. Future Dynamics of the problem
  3. Preventive analysis and business intelligence

More importantly, the strategy enables the municipality in institute revenue protection as a basic sustainable activity of the municipality (or a department with in the municipality ) rather than a single project.

Software solutions provided in this exercise come with a complete staff training for sustainable utilization as part of their daily  revenue protection and enhancement activities and operations.  

Tools and technologies available 

Tested & Tried

Field data capture system

Field Data Capture System (FDC)

This is a hardware-software solution for all your data capture and analysis needs. It is a three component system namely a specialized mobile app, a powerful analytic and anomaly detection back end software and a user friendly admin panel for your employees. It is utilised for water and electricity meter reading, Audit and inspection with live data streaming to your main office. 

Prepaid electricity vending system

Ivend prepaid vending system

Ivend online STS Electricity vending system (Ivend) is a prepaid electricity token vending system. Ivend is redesigned from ground up to enable consumption analysis with a unique machine learning and anomaly detection algorithm to alert the municipality on consumption of electricity to curb more sophisticated electricity thefts. It consist of mobile apps, different retail POS integration API and handheld specialized devices.

Revenue protection for municipalities and utilities - mobile apps, desktop and web based software solutions
revenue protection software for municipalities and utilities

Anomaly detection software

With the advancement of anomaly detection and machine learning now we can assist utilities and municipalities to identify water and electricity theft. The system  is a statistical software that makes use of big data technology with a very complex algorithm that will guide you through the darkness. The system could also be used in many other industries such as retail, transportation and logistics etc... 

They trusted us you can too Who trust us

I never though there is anyone who would understand my idea so fast and so good that the development would be very smooth from the get go. It feels like these guys can read my mind !!!!! very happy will do business again !!!!
Johan van Rensburg
They say "Life doesn't offer guarantees..." I say, "Wait until you work with INOVO SYSTEMS..." Peace of mind is guaranteed by their system and development support teams. Thank you guys.
Mojela Gabriel Theko - miwix (Pty) Ltd.

Do not hesitate to contact us we are only happy to receive your query

Do not hesitate to reach out, we are available to share our experience. lets make your project a success the way did did it before!